Insights

The daily interactions of search establish user behavior patterns setting expectations, criteria for success and expectations of how search should work. 

People living with MS overcome challenges everyday to do things we all take for granted, walking, going to the store, and on. It is important to us at MC+A to support the mission of the National MS Society through fundraising and raising awareness, supporting research for a cure.

It’s been 5 years since the current MC+A organization was formed (When we relocated from San Francisco to Chicago, we reorganized).  In that time many changes have begun to surface.  We’ve seen the explosion of Microsoft SharePoint into the once Java dominated portal market.  We’ve seen the Google Search Appliance become the defacto intranet search tool and we are now seeing the extension of portals into commercial SaaS platforms (i.e. mash-up and web 2.0).

Last month, I analyzed the Google Search Appliance and its relationship to business intelligence security. The next in this series of best practices for integrating enterprise search is the desire for companies to have trained workers. People are one of the greatest assets that an organization has. How often are the individuals working within the organization getting the information they need to make intelligent and informed decisions? Are people utilizing all the systems that have been integrated to assist in the storing of important information? Can these people find the

Last month, I wrote about best practices for and some business impact of search technology. This month, I am delving into the Google Search Appliance’s ability to protect corporate information.

In this difficult economic environment, it’s easy to see why many companies will look to slash 2009 IT budgets in an effort to reduce costs and streamline operations. 

Last year we assisted our customer Legal Services of Northern California with our JumpStart service. It has been nearly a year and I am happy to see how much they’ve come along. They’ve recently launched a website showcasing their project. Their Findability Project is the public face of a special technology search project undertaken by Legal Services of Northern California (LSNC), a legal services program assisting low-income clients in 23 counties in the upper third of California. Made possible by a grant from the LSC Technology Initiative Grant Program, the